/* ------------------------------------------------ */
/* Chatbot Widget                                   */
/* ------------------------------------------------ */
#chat-bubble {
    position: fixed;
    bottom: 40px;
    right: 18px;
    width: 56px;
    height: 56px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #133880;
    color: #ffffff;
    border: none;
    cursor: pointer;
    box-shadow: 0 10px 24px rgba(19, 56, 128, 0.3);
    z-index: 9999;
    transition: transform 0.25s ease, box-shadow 0.25s ease;
}

#chat-bubble:hover {
    transform: translateY(-3px);
    box-shadow: 0 14px 28px rgba(19, 56, 128, 0.4);
}

#chat-bubble .icon {
    width: 24px;
    height: 24px;
}

.chat-unread-badge {
    position: absolute;
    top: -4px;
    right: -4px;
    min-width: 20px;
    height: 20px;
    padding: 0 6px;
    border-radius: 999px;
    background: #ed1d26;
    color: #ffffff;
    font-size: 12px;
    font-weight: 700;
    display: none;
    align-items: center;
    justify-content: center;
    box-shadow: 0 6px 14px rgba(237, 29, 38, 0.35);
}

.chat-unread-badge.show {
    display: inline-flex;
}

.chatbot-panel {
    position: fixed;
    right: 18px;
    bottom: 104px;
    width: min(360px, calc(100vw - 32px));
    background: #ffffff;
    border: 1px solid #e3e8ee;
    border-radius: 18px;
    box-shadow: 0 24px 50px rgba(15, 23, 42, 0.18);
    display: flex;
    flex-direction: column;
    opacity: 0;
    pointer-events: none;
    transform: translateY(12px) scale(0.98);
    transition: opacity 0.2s ease, transform 0.2s ease;
    z-index: 9998;
}

.chatbot-panel.open {
    opacity: 1;
    pointer-events: auto;
    transform: translateY(0) scale(1);
}

.chatbot-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 14px 16px;
    border-bottom: 1px solid #eef2f7;
    background: linear-gradient(135deg, #f8fafc, #eef2ff);
    border-radius: 18px 18px 0 0;
}

.chatbot-title {
    margin: 0;
    font-weight: 700;
    font-size: 15px;
    color: #0f172a;
}

.chatbot-subtitle {
    margin: 3px 0 0;
    font-size: 12px;
    color: #64748b;
}

.chatbot-close {
    border: none;
    background: #ffffff;
    color: #334155;
    width: 32px;
    height: 32px;
    border-radius: 10px;
    cursor: pointer;
    display: grid;
    place-items: center;
    box-shadow: 0 6px 16px rgba(15, 23, 42, 0.12);
}

.chatbot-close .icon {
    width: 16px;
    height: 16px;
}

.chatbot-body {
    padding: 12px 16px;
    display: flex;
    flex-direction: column;
    gap: 12px;
    max-height: 360px;
    overflow: hidden;
}

.chatbot-messages {
    display: flex;
    flex-direction: column;
    gap: 10px;
    overflow-y: auto;
    padding-right: 6px;
    min-height: 140px;
}

.chatbot-typing {
    display: none;
    align-items: center;
    gap: 6px;
    color: #64748b;
    font-size: 12px;
    padding: 6px 4px 0;
}

.chatbot-typing.show {
    display: inline-flex;
}

.typing-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: #94a3b8;
    animation: typingPulse 1.4s infinite;
}

.typing-dot:nth-child(2) { animation-delay: 0.2s; }
.typing-dot:nth-child(3) { animation-delay: 0.4s; }

.typing-text {
    margin-left: 6px;
}

.chatbot-typing.show .typing-text {
    display: inline;
}

@keyframes typingPulse {
    0%, 80%, 100% { transform: translateY(0); opacity: 0.35; }
    40% { transform: translateY(-3px); opacity: 1; }
}

.chatbot-message {
    max-width: 90%;
    padding: 10px 12px;
    border-radius: 14px;
    font-size: 14px;
    line-height: 1.4;
    word-break: break-word;
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.chatbot-message.outbound {
    align-self: flex-end;
    background: #133880;
    color: #ffffff;
}

.chatbot-message.inbound {
    align-self: flex-start;
    background: #f1f5f9;
    color: #0f172a;
}

.chatbot-message a {
    color: #1d4ed8;
    text-decoration: underline;
    word-break: break-all;
}

.chatbot-message p {
    margin: 0 0 8px;
}

.chatbot-message p:last-child {
    margin-bottom: 0;
}

.chatbot-message ul,
.chatbot-message ol {
    margin: 0 0 8px 18px;
    padding: 0;
}

.chatbot-message li {
    margin: 0 0 4px;
}

.chatbot-message-bot {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.chatbot-message-time {
    font-size: 11px;
    color: #94a3b8;
    align-self: flex-end;
}

.chatbot-message.inbound .chatbot-message-time {
    align-self: flex-start;
}

.chatbot-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.chatbot-action {
    border: 1px solid #dbe3f0;
    background: #ffffff;
    color: #133880;
    border-radius: 999px;
    padding: 6px 12px;
    font-size: 12px;
    font-weight: 600;
    cursor: pointer;
}

.chatbot-action:hover {
    background: #eef2ff;
    border-color: #c7d2fe;
}

.chatbot-form {
    display: flex;
    gap: 8px;
    padding: 12px 16px 16px;
    border-top: 1px solid #eef2f7;
}

.chatbot-form textarea {
    flex: 1;
    padding: 10px 12px;
    border-radius: 12px;
    border: 1px solid #e2e8f0;
    font-size: 14px;
    font-family: inherit;
    resize: vertical;
    min-height: 44px;
}

.chatbot-form button {
    padding: 10px 14px;
    border-radius: 12px;
    border: none;
    background: #133880;
    color: #ffffff;
    font-weight: 700;
    cursor: pointer;
}

.chatbot-status {
    margin: 0 16px 12px;
    font-size: 12px;
    color: #64748b;
    min-height: 16px;
}

@media (max-width: 600px) {
    #chat-bubble {
        width: 50px;
        height: 50px;
        bottom: 40px;
        right: 14px;
    }

    .chatbot-panel {
        right: 12px;
        bottom: 92px;
    }
}